Privacy Policy

Effective Date: January 20, 2026

Pictell.ai ("we", "our", "us") values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and applications (collectively, the "Services"). By using Pictell.ai, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Information You Provide

Name, email address, and other registration details when you create an account.
Uploaded content, such as images, files, or other materials you provide while using our Services.
Payment information when you purchase credits or subscriptions.

b. Information Collected Automatically

Device information (type, operating system, browser type).
IP address and geolocation data.
Usage data, such as interactions with our Services, pages visited, and features used.
Cookies and similar technologies.

c. Information from Third Parties

If you log in via third-party services (e.g., Google), we may collect information from your profile according to the third-party’s permissions.

2. How We Use Your Information

We use your information to:

Provide, maintain, and improve our Services.
Process transactions and manage subscriptions or credits.
Communicate with you, including sending updates and promotional materials.
Personalize your experience and provide relevant content.
Ensure security, prevent fraud, and comply with legal obligations.
Analyze usage patterns for research and development purposes.

We do not sell your personal information. We may share information in the following circumstances:

Service Providers: With third-party vendors who perform services on our behalf (e.g., payment processors, cloud storage, analytics).
Legal Requirements: When required by law or to respond to legal processes.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

Improve website functionality and performance.
Track user behavior for analytics.
Personalize your experience.

You can manage or disable cookies via your browser settings, but some features may not function properly without them.

5. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal information.
Object to or restrict certain processing of your data.
Withdraw consent where applicable.
Request a copy of your personal data in a portable format.

To exercise your rights, please contact us at danfeiyang2023@gmail.com.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Children’s Privacy

Our Services are not intended for individuals under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

9. International Users

If you access our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers and central database are located. By using our Services, you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate the most recent update. We encourage you to review this page periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: danfeiyang2023@gmail.com